Wednesday, November 12, 2008

Barclaycard sucks!


Had a good start to the day, went to the airport to drop Jasmine (O by the way she is very excited about an auto expo / fair in Bombay for which she would be representing her company, Apollo Tyres) and on my way back it was a nice highway drive, also i spoke to
RJ Sarthak...hit 95 fm and played the nine second nail biter - in which i had to unjumble a word in 9 seconds - was done successfully.

But it was only for a couple of hours that i was happy until i got a call from barclaycard executive.... now the story starts..... lemme tell you how Barclaycard sucks!

I have been a Barclaycard holder for almost 2 yrs now with a decently high credit limit.
My total outstanding amount on 3rd nov was around 12k, so logically speaking if i subtract 12k from my total credit limit, i was still left with a healthy available credit limit. Keeping this in mind i went shopping and i was billed for about 15k. The sales person at the store was also very happy to serve me as it was a good enough billing from a single customer and that too early in the day.

 I happily took out my Barclaycard, pushed it over the counter and went back looking at some more stuff that i intended to buy next week / month for winters. And usual he started up-selling......

About 5 min passed - poor chap on the counter kept trying and finally asked me "sir koi doosra card hoga? Decline dikha raha hai"
Highly embarrassed barclaycard holder had no other card and obviously not that much cash, finally managed with online money transfer but with immense pain.

Why do i hate Barclay's
  1. I receive my bill after the due date  - so i am charged a heavy late fee
  2. No sms / email on purchases - this is a simple service which even a small enterprise uses.
  3. There is no way you can contact Barclays customer support. try their helpline (0124-6752222) i bet you cant connect.
  4. There is no way you can find out your outstanding amount due or the available  - nothing based on sms, Internet, voice.
  5. The only time i have spoken to Barclays representatives is when they have called me - so its a one way communication.
Simran, if u happen to read this - i apologise man! just dont like the company you working with.

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